State Farm® Insurance Agent Ashley Avila
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keyy llave
April 10, 2026
"Macey was great, friendly and thorough. Our interaction was personable versus transactional. She help and followed up to make sure I was satisfied with the products purchased. Happy customer here."
Anthony Sanchez
April 1, 2026
"Macey was very kind and helpful."
Brandon Becerril
April 1, 2026
"Macey was awesome to work with. She kept in touch, was very patient, and walked me through every step of getting a new quote. I never felt rushed or confused. I highly recommend her if you need help with insurance"
Jp 2156
March 30, 2026
"Macey has been so helpful with us!! Would definitely recommend this to others."
Shaw Mann
March 26, 2026
"Denise did great job for me."
Ana Aguilar
March 26, 2026
"I had a great experience! Denise was very helpful, through text! Really hard to find helpful people over text but she helped me with my drive safe account and answered any questions I had! Would definitely recommend:))"
iiKeepEm GlossyBaybeee
March 16, 2026
"Macy Is The Sweetest & Best Insurance Agent I’ve Ever Talked To. She’s Very Patient Had No Problem Going Over Everything With Me. She’s Also Very Organised I Love That About Her :) Plus She Followed Up With Me On My Insurance."
Mumina Donaleski
March 11, 2026
"Fast, efficient, to the point. Didn't waste my time. It was all taken care of in less that 10 minutes! Thanks Macey!"
billy perez
February 25, 2026
"I was tired of paying for high insurance so I started to shop around and I found Ashley Avila and was really happy with Macey’s help, after two day of just me thinking and asking questions we finally changed over to State Farm. Macey was a lot of help and never pressured me to make a decision, highly recommend them."
Lenchito Menodza
February 19, 2026
""I had an amazing experience working with Macey! She is super friendly and took the time to explain everything so I actually understood my coverage. Best of all, she helped me save a ton of money on my car insurance."
Jazmine Teissonniere
February 18, 2026
"Macey made my experience overall incredible! She worked with my grandmother and I, Macey made sure to make us both comfortable and was upfront with honesty with everything. We greatly appreciate Macey and would definitely recommend working with her!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ashley Avila’s Team here in Houston . "
Isai Sanchez
February 18, 2026
"Macey was amazing to work with! She was friendly, knowledgeable, and made everything easy to understand. She took the time to answer all my questions and made sure I got the coverage that fit my needs. I highly recommend her !!"
"Isai, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ashley Avila’s Team here in our Houston office. "
cristina rico
February 10, 2026
"I’m very pleased with the customer service I received today with my agent Ashley Avila ( Macey) she was very attentive and she help me with my discount as a homeowner. I definitely will recommend her with my friends and family. Thank you!"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Barbara Paulk-Steeley-Warner
February 4, 2026
"My experience with Macey was like talking to a great friend. She was so fast, friendly and very knowledgeable. It was a nice surprise that it went so smoothly. Thanks Macey for all your help. So glad I changed insurance companies. I saved $100 .. I'm sooooo pleased. I recommend State Farm over any other insurance company."
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ashley Avila’s Team here in Houston . "
David Hernandez
February 3, 2026
"Macey is awesome! She took the time to explain my coverage, answered all my questions, and never made me feel rushed. Super helpful and easy to work with. I’d definitely recommend her to anyone looking for insurance through State Farm."
Shannon Risinger
January 21, 2026
"Just did the switch from GEICO to State Farm with macey and she was so easy to work with. They have saved me $115! How amazing is that?! Thanks again Ashley you have been a blessing!"
"Thank you for the fantastic review, Shannon! We are always here to help with your insurance needs here in Houston . "
Nicole Mae
January 21, 2026
"Ashley is absolutely amazing. She explained all the process so great and was able to save us a lot of money! The whole process took less than an hour and I’m highly satisfied."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Avila’s Team. "
Hyeongseon Jeon
January 14, 2026
"Macey helped me with my car insurance and was extremely professional and kind. She worked hard to lower my rate on my behalf and made the whole process smooth and stress-free. She is incredibly kind, supportive, and very responsive. Everything was handled quickly and efficiently. I highly recommend working with Macey if you need car insurance!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Avila’s Team. "
Kathryn Brake
November 13, 2025
"Macey made switching my insurance provider as simple as could be. Excited to start my journey with State Farm Insurance!"
"Macey is great! She's a major asset to our team and we are so glad she was able to assist. We're happy to be of service to you, if you need anything at all please don't hesitate to reach out! "
J.J M
September 29, 2025
"Great Service! I had inquired about insurance a couple months ago and they kept checking in to see if I needed some and Macey helped us find the best insurance for a low monthly payment ! Thank you so much! I recommend Macey 100% satisfied with the service !"
"Macey is awesome, she's been a great asset to our team and we're so glad that she was able to assist you! Please let us know if you need anything at all, we greatly appreciate you and your business. Welcome to Ashley Avila State Farm! "
girtrude simmons
September 19, 2025
"I called into the office today get a new policy started. I had the pleasure of speaking with Macey, her customer service was impeccable, she made sure my policy included everything I requested. Macey took the time to explain everything in depth and made sure I was happy with everything my policy included. I will refer Ashley Avila office to any one that expects great customer service and agents that are knowledgeable about all aspects of insurance."
Harish Kumar Allada
September 3, 2025
"I had a great experience with Macey Dominguez at State Farm Ins. Even though I kept postponing due to my busy schedule, she patiently followed up at convenient times without ever forcing anything. With her calm and helpful approach, she made the process simple and helped me secure full coverage insurance at an affordable price. As a student, I truly appreciate her support and definitely recommend her to all other University of Houston students looking for reliable
insurance"
Isis Trebble
August 21, 2025
"Ashley was so helpful in tailoring the perfect quote for me! New beginnings need helpful, patient, and supportive people and that’s exactly who she is."
Beatriz Torres
August 6, 2025
"We've been with Ashley for a little under 3 years. We had renter's insurance and vehicle coverage the entire time with no claims & no missed payments or issues. My partner and I, however never got put under the same household even though we were both named on our renter's insurance policy & common law married. We never got to save more money doing this.
When it came time to purchase a home, as a first time home buyer we were new to everything, but we thought we could inquire with State Farm to bundle even more since we've loved the experience so far. I requested a quote online and got a call the next day. A gentleman gave me a call from Ashley's office, I supplied the address for the home and he said "sorry we don't insure Houston right now". No reason, just this response. When we asked family members for referrals for homeowners insurance companies/agents, we were given a State Farm rep that wasn't ours. We inquired with that rep & he went above and beyond to explain in detail why state farm didn't insure our future property, and in fact, State Farm DOES insure Houston, just not our particular new home's area, however he made every effort to help us wherever he could. That's the customer service I'd expect from Ashley and her team, but unfortunately they fell short. We've never had an issue with anything, but I personally did not feel as though our customer loyalty mattered enough to go the extra mile this instance. We have since decided to transfer with a different representative that will take the time to explain things to us and find a solution when possible."
Heather Ortiz
August 2, 2025
"I loved working with Macey!! She was very patient and answered all of my questions. I felt like I was talking to a friend! 😊"